Ok so today on our radio blog, we’re going to go over how to hire the right mechanic for the job! Whether they’ve been featured on a radio station before ( such as ours – Free Association Radio 🙂 ), we can say that this doesn’t seem to be a good qualifier. The best mechanic to hire for an automotive repair job needs to be looked into a little deeper in order to make the right decision. In this post, we’re going to get down and dirty talking about how to hire the right auto repair shop.
Qualities of Good Auto Repair Shops and Mechanics
Ok so let’s jump right in. The number 1 quality to look for in a mechanic before hiring them is honesty. If a mechanic is honest, they will tell you about the problem your car has in very deep detail. They will also show you the origin of the problem, as well as how they are going to fix it. Knowing whether the shop is owned by honest mechanics or not is fundamental to your decision. You should not even look further into the repair shops reviews or website if they don’t pass this first qualifier.
The next thing to look for in a good mechanic is to make sure they do timely work. Now although this may sound counter-productive, it’s actually a great qualifying factor. It doesn’t mean they rush their work, it instead shows dedication and experience in working on those types of jobs. If an auto repair shop tells you to leave your car there for a whole day, they better either have a full schedule, or be working on a complete overhaul. There are a bunch of mechanics that will tell you they need a day or two to work on your car, don’t go to them unless they were referred to you by a trusted friend or family member.
The third thing to look for in hiring an excellent automotive shop is to check out their online reviews. Testimonials and reviews are literally word-of-mouth. I know, sounds crazy right? But this is a fact. Actual customers are actually typing in their actual experience they had with that specific shop! Now are you getting the picture here? There are tons of people writing reviews every single day. Some of these places to look for reviews are Google, Yelp and Angieslist to name a few. If they have all 5 stars, you know they did a great job for every single customer that wrote their review.
The Big, Bad, and Ugly Shops
Yes, we’re being a little over dramatic with the subtitle here! But it’s for a reason. The bigger chain shops that seem “trustworthy”, are actually some of the most untrustworthy shops out there. The reason we know this, is because we tested this with 100 car repair shops in the past 12 months. What we found, was that the larger chains had over 60% bad experiences! The small locally-owned mom & pop shops had only 10% bad experiences. Our theory behind why this is so, is that the bigger chains are actually franchised to local residents.
Due to franchising, it really takes the customer relationship out of the picture. This is because franchise owners start the business out busy in the beginning already, due to their branding and high marketing budgets. So they deal with volume, and focus less on quality.
Locally-owned shops generally care a lot more about their customers because they want to have more and more referrals, as they don’t focus on spending heavily on marketing budgets. They like to deal with families as it makes their job easier and their day brighter. For most, it’s needless to say that they wouldn’t notice this difference. But that’s totally because they like the shop so much to begin with, that they have never experienced anything worse! Focus on small local and perhaps family-owned shops. They will do a better job, and they will save you a boat-load of money! Saving money is something everyone wants and needs to do. If you don’t need to spend thousands of dollars, why would you?
Your Opinion Matters Most
It’s very obvious that your opinion does indeed matter the most out of all else. So if the shop has passed everything we stated above, and you don’t like them for any reason at all, then they’re removed from the list. Auto repair shops are among the biggest scammers of them all. Constantly over-charging for prices, taking longer on jobs than necessary, etc. This makes it very easy for you to judge a good first impression on them. If this first impression is flawed in any way, you should run! Don’t even try them out. If they gave you a negative vibe in the first point of contact, trust your gut and leave. There are thousands of shops to go to, so don’t think you’ve wasted your time. You’re now closer to getting to the point where you find the right business to go to.
On the contrary, if you had nothing but great vibes, laughter and fun with the mechanic, don’t dismiss this. This means you found the right one, and if they passed all the other qualifying factors to look for in a good mechanic, go with them. It’s hard enough to find a good honest mechanic as it is. Don’t make it even harder on yourself, just go with your gut instinct as it matters most.
The only business we would recommend to anyone reading this post, is I Am Mechanics Las Vegas. They are literally the highest rated shop in the city of Las Vegas. I Am Mechanics has great reviews, over 20 years of experience, and the staff necessary to complete any job in a timely manner. And for these reasons, we feature them as the only auto repair shop we recommend. Here’s the I Am Mechanics Facebook page. So if you’re in Las Vegas, NV, and need your car fixed, these are the right guys to go to.
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